Shipping

Shipping charges for your order will be calculated and displayed at checkout.

Where we ship

We currently ship anywhere in the U.S., including Alaska, Hawaii, and Washington D.C. We also deliver to PO Boxes and most APO/FPO/DPO addresses.

Processing times

Orders are packed within 1–2 business days (Monday–Friday, excluding holidays).
You’ll get a tracking email as soon as your order ships.

Delivery options & estimates

Standard Shipping: typically 3–7 business days after dispatch.

Expedited (when available): 2–3 business days after dispatch.

Delivery estimates begin once the carrier scans the package. Weather, peak season, or carrier delays can extend timelines.

Rates & Free Shipping

Real-time rates appear at checkout.Free standard shipping on orders $40 and up within the contiguous U.S.
Alaska, Hawaii, and APO/FPO addresses may cost a little extra.

International shipping

Not yet, but we’re working on it.
Join our email list for updates.

Lost or damaged packages

If tracking says “Delivered” but you can’t find it, check with neighbors or the carrier first.
If it’s still missing after 3 days, email us.
If your package arrives damaged, send photos within 7 days so we can help.

Address accuracy & forwarding

Please double-check your shipping address before placing an order. Once shipped, we can’t reroute packages.

Peak seasons

During major sale weeks (like Black Friday or holidays), processing times may extend by 1–2 days.

Returns & 30-Day Guarantee

Every body reacts differently, especially for youth athletes trying a natural deodorant for the first time.

30-Day First-Purchase Guarantee

30-Day First-Purchase Guarantee

On your first Non Standard order, you’re covered by our 30-day freshness guarantee.
Try one full-size (75 g) deodorant, if it doesn’t work for you, we’ll refund that single bottle.
Email hello@nonstandard.store within 30 days of delivery with your order number and the scent you tried.

This guarantee applies only to first-time customers and for one full-size deodorant per household.

Billing & Payment

Billing & Payment

- We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Shop Pay.
- Payments are securely processed when your order is placed, we never store card details.
- If you notice a duplicate or failed charge, contact us so we can check it quickly.

Orders & Cancellations

Orders & Cancellations

Changing your order
Need to update? Email us within 1 hour of checkout , after that, fulfillment usually begins.

Duplicate orders
If you placed two by accident, send both order numbers and we’ll cancel one if it hasn’t shipped.

Product Questions

About Non Standard

Born in Connecticut, Non Standard creates clean care for the next generation of athletes.
Our deodorant blends natural ingredients with bold design and straightforward performance.
Designed for youth athletes. Approved by parents.

Subscriptions

Subscriptions

Never run out before game day. Soon you’ll be able to get your favorite scents delivered every 6 or 12 weeks with free shipping and a discount.
Pause or cancel anytime, no strings attached.

Wholesale & Team Orders

Wholesale & Team Orders

We partner with clubs, and teams, who share our mission of clean care for youth athletes.
Email hello@nonstandard.store with:

- Organization name and location
- Estimated order volume
- Timeline or event date

We’ll reply within 2 business days with pricing and minimum order details.